Priority Registration: July 1, 2018
Public Registration: July 14, 2018 at 8:00 AM Pacific
Please note the later date is due to our Road to California Baltic Sea Cruise.
Frequently Asked Registration Questions
I want to register two people at once. Can I do that?
A separate online account or mail-in registration form and UNIQUE valid email address is required for each registrant. Telephone, fax or in-person registrations will not be accepted.
What Changed This Year?
Glad you noticed! We’ve made a considerable investment in our online presence. We have a completely new online services portal that should improve your experience with Road to California as well as a completely redesigned Website! Matt has written a tutorial on how to use our new online registration portal. It will appear on our blog in the coming weeks.
The non-refundable registration fee of $35 is required for any class purchase. This automatic $35 charge is added to the first registration per person. In order to not be charged multiple registration fees for a single individual please make sure that when you add classes you add them to the same account. If you create a new account to add another class you will charged another $35 registration fee.
This fee is not refundable or transferable under any circumstances. Class enrollees do NOT need to purchase daily admission tickets. As a courtesy we will include a badge for admission to classes, exhibits and vendors, a show program, and entrance to Preview Night. Registrations prior to January 7, 2019 will also receive a special gift, a Road pin and/or year bar. Cancellation of the entire conference registration will result in forfeiture of all courtesy gifts including the entry badge. No exceptions will be made.
Will I get my Conformation via Mail?
No, email confirmation are sent to all registrants automatically after registration.
How do I get my Name Badge?
Present your confirmation email at the Registration Desk when you arrive at the Ontario Convention Center. You will be provided your Name Badge, and courtesy gifts (if applicable). . If you have lost your email confirmation, you can use your photo ID to receive your badge.
Class Transfer Policy
You may transfer classes until January 7, 2019. Any class transfers will incur a $5 change fee. A $5 change fee will also apply when an attendee executes a cancellation and simultaneously registers for a new class – this is considered a transfer. At least one week (5 business days) must pass in between the cancellation and addition of a new class in order to not incur a $5 transfer fee. An attendee can avoid this fee by cancelling the class by email the Road Staff and enrolling in their preferred class by processing the registration themselves online.
If you’re transferring to a class that has a higher fee than the original class – you are responsible for the difference in price including the $5 transfer fee.
If you’re transferring to a class that has a lower fee than the original class – Road will subtract the $5 change fee from the amount owed and refund the difference to the original payment method.
Your original registration date is the date for cancellation – not the date of the transfer.
In the unfortunate event that you must cancel your registration, we have a percentage based refund policy. Your cancellation date is determined based on the earliest date that the class registration is processed. If you transfer a class, the earliest date of transaction, not the transfer date, is the date we will apply.
Registration fees are non-refundable.
Cancellations received BEFORE Refund Rate
7 days of registering 100%
Wednesday, August 1, 2018 90%
Thursday, November 1, 2018 66%
Wednesday, January 2, 2019 33%
Registrations made after January 2 will not qualify for a refund if canceled after 7 days.
Due to our various contractual obligations we are unable to make any exceptions from the above cancellation policies. Please set a reminder for yourself on the cancellation dates.
All cancellations must be made in writing. Notification may be made by email at firstname.lastname@example.org or by letter to:
Road to California
1160 N Dewey Way Suite A
Upland, CA 91786.
The $35 registration fee is not refundable or transferable under any circumstances.
Cancellation of the entire conference will result in forfeiture of all courtesy gifts including the entry badge. No Exceptions will be given.
Cancellation Policy subject to change without notice. Cancellation situations not directly addressed by our cancellation policy are bound to the decisions made by Road to California Staff and Management.
Refunds at the Show
Road to California does not grant refunds after the cancellation periods have elapsed. If you have serious dissatisfaction with a class, please submit the Class Complaint form found at the On-site Registration desk. This form MUST be submitted within 2 hours of the conclusion of a day class, or by 9 AM - the morning following the conclusion of an evening class. Management will contact you about your class experience after the conclusion of the show.
To the maximum extent of the law, your attendance and participation, including that of your children and minors accompanying you, in any Road to California classes, events, lectures or tours paid for or not is conditioned on your agreement to hereby indemnify Road to California, its employees, volunteers, contractors from and never to make any claim for injury, loss or damage to you or your children and minors accompanying you against Road to California, its employees, volunteers and contractors, caused by its very own negligence, strict liability, or for any other reason. By signing the registration form, or registering on line, you agree to the above terms and conditions.
Road to California -1160 N. Dewey Way - Suite A, Upland, CA 91786